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The purchase of all digital and hard copy products, video files, audio files, image files, ebooks, pdf downloads and online content available on  http://www.meritalaurel.com/personal-greeting is subject to the following terms and conditions. All customers are advised to review these terms and conditions carefully before making any purchase. 

  • All digital products, videos, audio files, image files, ebooks, pdf downloads, resource material, videos and online content are subject to copyright protection. Each digital product, ebook, pdf download and online content sold is licensed to a single user for private use only. Customers are not allowed to copy, distribute, share and/or transfer the product/s (and/or their associated username/passwords) they purchased to any third party or person. In some cases, Merita Laurél may encrypt, force password and/or stamp license details (including customer name, address etc) on its digital products to ensure additional safety. 

  • All transactions for purchase of intangible products, ebooks, pdf downloads, resource material, audio files, image files, videos and online content are made through payment gateways such as PayPal. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries and your details are not stored during this process. 

  • In case you are not redirected back to our website after purchase or you do not receive an email from us with your order confirmation and / or do not receive your ordered digital product as E-Mail attachment, you can immediately contact us with your transaction details, including the email ID through which the payment was made. We will revert back to you with your product details and support as soon as possible, usually within 1-2 working days. 

  • All purchases made on http://www.meritalaurel.com/personal-greetingare non-refundable. Since the products offered and available here are intangible, we cannot accept any request for refunds. To ensure safe shipping, we ship all physical items via registered mail with Deutsche Post and DHL Germany. In the case where a purchase error is made please contact us via shop@meritalaurel.comto discuss a resolution. 

  • By placing an order on http://www.meritalaurel.com/personal-greeting , you warrant that you are at least 18 years old (or have parents’ permission to buy from us) and accept these terms & conditions. 




All transfers conducted through http://www.meritalaurel.com/personal-greetingare handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made. 



Merita Laurél reserves the right to amend any information, including but not limited to prices, 
technical specifications, terms of purchase and product offerings without prior notice. 



As all of our products are personalized they are deemed “used” after shiiping tot he customer, download or opening. This unfortunately means we have a strictly no refund policy in regards to dissatisfaction with product. We don’t guarantee any result, just general guidelines. Please contact shop@meritalaurel.comto see how we can remedy to any technical problem you can meet with the file downloading. 



All payment amounts are represented in EURas this is the currency of our host country. 



These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Germany. 



Hamburg/Germany, November, 1, 2019 



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